FAQ’S

FAQ's

Here you will find answers to the most common questions regarding Hum Marriage and Our Service. If you have any further questions give us a call or send an email to info@hummarriage.com

The Matchmaking Service
  • Sign up online or over the phone
  • You will receive your first match within 28 days of registering (Usually a couple of weeks)
  • Your match information will consist of First Name, Age, City Of Location, Maybe a bit about them; Education, Profession, and some other bits of information along with a Contact Number (and/or Email Address)
  • Get in touch with them and see how you feel.
  • If you are happy to proceed then continue talking and arrange to meet with them and their family
  • If you do not wish to proceed, get in touch with us and we will allocate a new match date for you (Usually within a couple of weeks)

Matches usually have families involved so you may be speaking with parents or siblings of the match.

We aim to send matches within 28 days of registering and subsequent matches after roughly 2 weeks of you notifying us that you wish to receive another match. If we have free match slots available sooner, we can sometimes offer your next match more quickly. Please note, during holiday seasons such as New Years, Eid, etc matching may be delayed as match slots become full quite quickly

We aim to match as closely as possible. We will send matches that are suited according to Age, Location and Height amongst other factors such as suitability of education etc. Our Matchmakers are experienced and are quite good at what they do! We are sure you will be happy with the matches we send you!

Miscellaneous

You can leave a review by Clicking Here. We would be happy to hear your thoughts on our service.

We are located in Birmingham, UK. Everything is done over the phone or online.

We operate exclusively Online, Over The Telephone and Via Email. This keeps our running costs low hence allowing us to charge an extremely low fee for Membership. We only accept Payments via Credit/Debit Card or PayPal. We do not accept cash, postal orders or cheques.

Our database is constantly changing as new members register all the time and customers also leave successfully. As such, we cannot provide you with an accurate figure at any one time as to how many registered members we have. Having said this, we are certain we have enough registered members to match most individuals successfully regardless of your circumstances.

We do not discriminate whatsoever, and never turn down an individual based on their personal circumstances/views. However, the majority of our clients are Muslims living in the UK making up for around 97% of our database.

Yes, Around 97% of our database comprises of Muslims with British Passports/who are UK Nationals.

Yes, many of our members are professionals from a variety of fields. Doctors, Pharmacists, Lawyers, Accountants, Dentists are all common profiles found on our system.

Yes, there is a variety of clients on our system from various backgrounds. Even if you feel your circumstances are unique, please get in touch, we would be happy to help.

Don’t worry! You will receive your first match within 28 days of registering!

No, Your profile does not show up publicly anywhere at all. We do not post your profile information publicly on our website or anywhere else.

You will be matched with UK Nationals unless otherwise stated. If you would prefer individuals from other countries then please mention this when you are registering.

You will tell us your preferences and requirements upon registering. We will take these into account when sending your matches. We match using a number of parameters. We also match as well as we can with personality and appearance, but of course every individual is different, so appearance may be a parameter that we learn about you as we send you your matches.

Payments & Fees

The cost of membership is £79 for 12 Months.

No, there are no additional fees.

We accept all major Credit/Debit Cards and PayPal.

No. Payment is required in advance to activate your profile. The payment is required in full. We cannot accept pay later methods or instalments.

We do not offer refunds for any reason other than not providing a match within 28 days of registration. If you are unhappy with the service you have received, please send an email to info@hummarriage.com and a Member of the team will handle your complaints and resolve any issues you may have had.